Who We Are
We Have The Best Experts To Elevate Your Business.
To be the reliable process outsourcing partner and a reliable leader in coaching, guiding and developing organizations and people
Quality and Customer Centricity.
Speed Call Inc. does not tolerate poor quality and customer dissatisfaction from its employees; Speed Call Inc. achieves highest quality standard through our quality initiatives and program and through SLA based service offerings.
Innovative.
Speed Call Inc. adopts innovative business processes and outsourcing model and believes that the change is the only constant factor in our business.
Engaged Employees.
Speed Call Inc. believes in enhanced client experience and it can only be achieved through motivated and engaged employees.
PBO
Business Process Outsourcing (PBO) redefined
You focus on your core business; we focus on your enabling functions
Cost Optimization
We enable our clients to achieve the best savings to optimize the cost of human resources
Right Candidates
Our extensive network and sourcing methodology ensures the best in class candidate pipeline
Just in Time Hiring
We take pride in our ability to deliver the service level agreement perfectly
Your Brand
Your brand and our engines. We uphold your brand value as an employer of choice
Analytics
We provide client dashboard that narrates real time story with real data. Decision making becomes logical
Our Services
Why You Need Call Center Services For Your
Businesses
Our high-quality out-sourcing service enhance your brand image in the market, satisfies your
customer, and raise your sales.
Email & Support
We provide instantaneous email assistance to your customers, clients, suppliers or business processes. Helping you accelerate the business process and improve your company’s reputation.
Telemarketing
We provide instantaneous email assistance to your customers, clients, suppliers or business processes. Helping you accelerate the business process and improve your company’s reputation.
Phone Answering
We provide instantaneous email assistance to your customers, clients, suppliers or business processes. Helping you accelerate the business process and improve your company’s reputation.
Virtual Assistant
We provide instantaneous email assistance to your customers, clients, suppliers or business processes. Helping you accelerate the business process and improve your company’s reputation.
Our Standard Full Time Package includes:
- 40 Hours per week
- Local number in ANY area code
- Full phone features & Call Transfer
- Latest PC with Office Software
- Unlimited incoming/outgoing calls
- High speed internet connection with backups
- Support of our Australian management
Additional Support
- Professional IT support to keep everything running and virus free for your VA.
- Professional HR staff to find, support and retain your VA.
- Team Leader to support your VA, and make sure they are on-time and on task.
- In-House training.
- Team building and development days.
- Professional Payroll staff to pay your VA and all statutory obligations.
- 10 days paid leave + Public holidays and sick leave.
- Medical and Dental Insurance.
- Office space for your VA, including cubicle, chair, PC etc.
- VOIP telephone with Headset.
- Own phone line with unlimited incoming/outgoing calls.
- Office cleaning and amenities.
- All power and backup power.
- Participation in all our charitable support on your behalf.
Who We Are
We Elevate Your Digital Customer Service And Help You Scale Your Sales Faster
Speedcall is the perfect combination of extensive experience, cutting-edge technology, and world-class customer service administration skills. With our smooth call centre services, we aim to improve the brand reputation of businesses. Our highly trained professionals use scalable workforce solutions to shape the future of businesses while providing top-notch customer service. When it comes to crafting a success story for your business, we never cut corners in building trust, hitting sales targets, and exceeding customer expectations.
Reduced Costs
Handling customer service operations with a virtual team is cost-effective by one-third of the full-time employee. Get more strategic value out of your resources and money.
Flexibility and Scalability
With our cloud-based virtual call center service, you can scale up or down your business based on demand with our remote employees working in split shifts. It's never too late to hire our top professionals.
Industry knowledge
Build a long-term relationship with your customers by gaining their trust in your brand. In order to keep consumers from wasting their time, we employ professional callers who are knowledgeable about the industry.
Dedicated “Call Mangers”
Ensure the efficiency of work engagement and day-to-day activity monitoring. Our dedicated call managers will help you achieve long-term goals for the business.
Latest Technology
Call centers that use cutting-edge technology can help you exceed your customers' expectations. Automate and streamline your company's operations with our call center technical solutions and our integrated omnichannel experience!
Cost Management Tools
You can standardize and unify your workforce planning and performance monitoring with our advanced management tools. It saves you a lot of operational cost in the long run.
Quality Monitoring & Control
With high quality assurance control, align your service center with your business goals. Comprehensive testing is necessary to efficiently track your customers' behavior. Our testing is up to standard with what customers have come to expect.
Service 24/7
Provide round-the-clock support to meet the needs of your customers. To make sure customers are happy and that non-stop operations run smoothly, our live agents are very good at customer service.
What our Client Says
Our Global Offices
Talent Group – 1st Floor, Jaidah Square, Doha, Qatar
contact@speedcall.ca
Talent Group FZE, Business Center, Sharjah Publishing City Free Zone, Sharjah, UAE
contact@speedcall.ca
